Terms of service

This website is operated by Pretty Rue. Throughout the site, the terms "we," "us," and "our" refer to Pretty Rue. Pretty Rue offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms of service ("Terms," "TOS"), including any additional policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website.

  1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your region of residence in the United Kingdom, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in the use of the Service.

You must not transmit any worms, viruses, or destructive code. A breach of any of the Terms will result in immediate termination of your Services.

  1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

Headings used in these Terms are for convenience only and will not limit or affect any provisions.

  1. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Historical information may not be current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update information.

  1. CHANGES TO SERVICES AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice, and we are not liable for any modification, price change, suspension, or discontinuance of the Service.

The presentation of products in the online shop does not constitute a legally binding offer but a non-binding online catalogue. By clicking "Buy," you submit a binding offer to purchase. Immediately after sending your order, you will receive an automated email confirming receipt; this email does not constitute acceptance of the contract.

Statutory rights apply under the UK Consumer Rights Act 2015.

  1. PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Return Policy.

We have endeavoured to display as accurately as possible the colours and images of products in the store, but we cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit sales of our products or Services to any person, region, or jurisdiction on a case-by-case basis. We may limit quantities of any products or Services. All product descriptions or pricing may change at any time without notice, at our discretion. We reserve the right to discontinue any product. Any offer for a product or Service is void where prohibited.

We do not warrant that the quality of products, services, or information obtained by you will meet your expectations or that any errors in the Service will be corrected.

Our products ship directly from our supplier in China to the consumer, and any duties or import taxes are the customer's responsibility.

We accept returns within 14 days of delivery, in accordance with our Returns & Refund Policy. Unless the product is faulty or not as described, the customer is responsible for return shipping costs.

  1. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order you place. We may limit or cancel quantities purchased per person, per household, or per order at our discretion. These restrictions may apply to orders placed under the same customer account, credit card, or those using the same billing and/or shipping address. If we make a change or cancel an order, we may notify you by contacting the email, billing address, or phone number provided at the time the order was made.

We reserve the right to prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other details so we can complete your transactions and contact you as needed.

See our Return Policy for more information.

  1. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties or endorsements. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms under which those tools are provided.

  1. THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to external websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and will not be liable for any third-party materials or websites.

Any complaints or questions regarding third-party products should be directed to the third party.

  1. COMMENTS, FEEDBACK, AND OTHER USER SUBMISSIONS

If you submit certain specific submissions (e.g., contest entries) or send us unsolicited creative ideas, suggestions, or materials (collectively "Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium at any time without restriction.

We are and shall be under no obligation (1) to maintain any Comments in confidence, (2) to pay compensation for Comments, or (3) to respond to Comments.

We may monitor or remove content that we determine is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms.

You agree that your Comments do not infringe on any third-party rights, contain libellous or otherwise unlawful or abusive material, or contain any virus that could affect the operation of the Service. You are solely responsible for any Comments you make and their accuracy.

  1. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

  1. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors or inaccuracies that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct errors or inaccuracies and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information unless required by law.

  1. PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any UK laws or international regulations; (d) to infringe upon intellectual property rights; (e) to harass or discriminate; (f) to submit false information; (g) to upload malware; (h) to collect personal data without consent; (i) to spam or phish; (j) for obscene purposes; or (k) to interfere with security. We may terminate your use of the Service for violating any prohibited use.

  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free. You expressly agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided "as is" and "as available" without warranties of any kind.

To the fullest extent permitted by law, Pretty Rue shall not be liable for any loss or damage arising from your use of the Service or any products obtained through it. This includes any direct, indirect, incidental, punitive, or consequential damages.

  1. INDEMNIFICATION

You agree to indemnify and hold harmless Pretty Rue and our affiliates, officers, employees, and agents from any claim or demand arising from your breach of these Terms or violation of UK law or third-party rights.

  1. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed, and the remaining Terms shall remain in effect.

  1. TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by ceasing use of our site. We may terminate if you fail to comply with these Terms.

  1. ENTIRE AGREEMENT

These Terms and any policies posted on this site constitute the entire agreement between you and us. They supersede any prior communications. Any ambiguities in interpretation shall not be construed against the drafting party.

  1. GOVERNING LAW

These Terms and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

  1. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Continued use constitutes acceptance.

  1. CONTACT INFORMATION

Questions about the Terms of Service should be sent to support@prettyrue.co.uk.

Website: https://prettyrue.co.uk